FAQ’s

Acceptable condition of mattresses/ furniture for recycling?

We expect the mattress/furniture to be used, however, we cannot accept items for recycling if they have bed bugs, blood, or are wet/mildewed.

Do you actually recycle?

Yes. We are the only true mattress recycler in Utah. We deconstruct mattresses and box springs for recycling and are able to divert 90%-95% of all the materials (foam, metal, cotton, plastic, cardboard, and wood) from the landfill. These materials are made into other products such as carpet pad, rebar (used in Utah road construction), home insulation, new plastic product and cardboard, and wood chips.

Why not just take it to the landfill?

We’re glad you asked. Mattresses are items that can be recycled so we have decided to do just that. It is good for our environment. Spring Back Utah is able to create valuable jobs in the Salt Lake Valley because you have made the decision to recycle with us. Our staff is having their hope and dignity restored through meaningful employment. You won’t have to wait in the lines and we smell a whole lot better!

Do I have to be home when my mattress is picked up?

No, Unless you have selected the assisted in-home removal service. We ask that you place the mattress/furniture curbside by 8am on the scheduled pickup day. This way you can go about your day. You have more important things to do.

What if I am unable to get the mattress/furniture out of my house or am unable to leave it outside?

Please select Yes for “Need help removing your items from inside your residence?” when booking your pickup. Pickup is between 8:00 am and 12:00 pm on the scheduled pickup day. Please note that most apartment complexes are fine if you leave a mattress out as long as they know it is being picked up for recycling by noon that day. This can save you money.

Our driver will be happy to help you remove your items from inside your residence. Someone will need to be home and able to assist the driver with the removal.

Please make sure that bedding is removed from the mattress and there is a clear path to the furniture before our driver arrives.

Can I just drop off my mattress?

Yes, please click on our local drop off tab.

DO YOU RECYCLE ELECTRIC BEDS IR OTHER MOTORIZED FURNITURE?

No.

How do I cancel my pickup?

Cancellations must be made at least 24 hours before the scheduled pickup date.

If you wish to cancel your order, please email info@springbackutah.com with your order number and pickup date.

We will be happy to process your full refund. Please do not call our main number.

What happens if the mattress or furniture I'm getting rid of is in really good condition?

We would recommend you give it away if you can. Otherwise, we have a great donation program where we work with community partners to give away good mattresses to those in need. We also work with partners to see that good mattresses and box springs can be reused.

Have Questions? We Have Answers.